Administrative Assistant - H-Ostel Kuta Bali

Join H-Ostel Kuta Bali as an Administrative Assistant and play a pivotal role in ensuring smooth daily operations in our vibrant hospitality environment. Located in the heart of Seminyak, Bali, this position offers a unique opportunity to contribute to a dynamic team, while enjoying the stunning beauty of Bali. As an Administrative Assistant, you will be the backbone of our operations, handling everything from guest inquiries to internal communications, ensuring that our guests and team members have a seamless experience.

At H-Ostel Kuta Bali, we are more than just a hostel; we are a community. Our story began with a vision to create a welcoming space for travelers from around the world. With over a decade of experience, we have built a reputation for exceptional service and a commitment to sustainability. We are looking for a dedicated and detail-oriented individual who can help us continue to thrive in this competitive industry.

In this role, you will be responsible for managing our front desk, handling reservations, and ensuring that our guests have a memorable stay. You will also be involved in various administrative tasks, including scheduling, data entry, and maintaining our property management system. If you are passionate about hospitality and have a keen eye for detail, we invite you to be a part of our journey in Seminyak, Bali.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including check-ins, check-outs, and guest inquiries.
• Handle reservations and bookings, ensuring a smooth guest experience.
• Assist with scheduling and coordinating events and activities for guests.
• Maintain and update our property management system, including guest records and financial transactions.
• Handle administrative tasks such as data entry, filing, and maintaining office supplies.
• Assist with internal communications, including emails, memos, and other correspondence.
• Support the housekeeping and maintenance teams by coordinating cleaning schedules and resolving guest complaints.
• Assist with the preparation of reports and other administrative documents as needed.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in an administrative or hospitality role.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Experience with property management systems, such as PMS (Property Management System), is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Fluent in English, both written and spoken.
• Ability to work well under pressure and meet deadlines.
• Enthusiastic and passionate about the hospitality industry.

🛠️ Keahlian

Lowongan Terkait