Administrative Staff - Travel & Document Services

Join PT Almaha, a leading provider of travel services and document processing for foreign nationals in Indonesia. We are seeking a detail-oriented and organized Administrative Staff to support our dynamic team in delivering exceptional service to our clients. In this role, you will be responsible for managing travel arrangements, document processing, and client communications. This is an exciting opportunity to join a growing company in Jakarta Utara and make a real impact on our clients' experiences.

As an Administrative Staff at PT Almaha, you will play a crucial role in ensuring the smooth operation of our travel and document services. You will work closely with our team to coordinate travel itineraries, process various types of documents, and maintain accurate records. This role offers a dynamic work environment with opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage travel arrangements, including booking flights, hotels, and transportation for clients.
• Process and verify various types of documents, such as passports, visas, and work permits.
• Maintain accurate records and databases using Microsoft Excel and Google Sheets.
• Coordinate with clients to ensure their travel and document processing needs are met.
• Assist in organizing and preparing travel itineraries and document checklists.
• Handle client inquiries and provide excellent customer service.
• Stay updated on travel regulations and document requirements for foreign nationals in Indonesia.
• Support the team in maintaining a clean and organized workspace.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administration, or a related field.
• Minimum of 2 years of experience in administrative or customer service roles.
• Proficient in using Microsoft Office Suite, particularly Excel and Word.
• Fluent in both English and Indonesian.
• Strong organizational and time management skills.
• Detail-oriented with a high level of accuracy.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.

🛠️ Keahlian

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