Sales & Retail Operations Manager - Serta Mattress

Serta International Pte Ltd · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 5000 - 7500
Serta International Pte Ltd is seeking a dynamic and experienced Sales & Retail Operations Manager to join our team in Bali, Indonesia. In this role, you will be responsible for overseeing the sales and operational aspects of our mattress retail stores. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for customer satisfaction. This is an exciting opportunity to be part of a growing international company in the heart of Bali.

📋 Tanggung Jawab Pekerjaan

Manage the day-to-day operations of Serta mattress retail stores, ensuring high levels of customer satisfaction and sales performance.,Develop and implement sales strategies to achieve monthly and annual targets.,Train and mentor sales and retail staff to ensure they meet performance standards and deliver exceptional customer service.,Monitor inventory levels and ensure timely restocking to meet customer demand.,Analyze sales data to identify trends and opportunities for growth.,Collaborate with the marketing team to promote sales events and special offers.,Ensure compliance with company policies and procedures, as well as local regulations.,Maintain a clean, organized, and inviting store environment.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in retail management, with a focus on mattress or furniture sales.,Proven track record of achieving sales targets and driving store performance.,Excellent leadership and communication skills.,Strong knowledge of retail operations and customer service best practices.,Familiarity with sales and inventory management software.,Ability to work well under pressure and manage multiple tasks simultaneously.,Fluent in English, both written and spoken.

🛠️ Keahlian

Retail ManagementSales StrategyCustomer ServiceInventory ManagementData AnalysisLeadershipCommunicationProblem-Solving
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